Last updated: 24 November 2025
This Vehicle Listing & Accuracy Policy (“Policy”) explains how vehicle listings are created, displayed and maintained
on the Mr Audi website (“Website”), and sets out the respective responsibilities of Mr Audi, participating dealerships and
users regarding the accuracy and reliability of listing information.
This Policy should be read together with our Website Terms & Conditions of Use, Privacy Policy, Disclaimer &
Limitation of Liability and User Content & Community Guidelines. By using or relying on vehicle listings on the Website,
you acknowledge and accept the terms of this Policy.
This Policy applies to all vehicle listings and related information that appear on the Website, including (but not limited to):
It does not replace the terms of any actual sale, finance agreement or service contract that you may enter into with a
dealership, finance provider or other third party. Those agreements are separate and governed by their own terms and
applicable laws.
Most vehicle listing details are provided directly by participating dealerships, sellers or their authorised representatives.
In some cases, additional information (for example, generic model descriptions or typical specifications) may be added by
Mr Audi to improve clarity and user experience.
Listing information may include a combination of:
While we encourage accuracy and consistency, we do not guarantee that all data supplied by third parties is complete,
correct or up to date at all times.
Dealerships and sellers who list vehicles on the Website are responsible for ensuring that the information they provide is
accurate, honest and not misleading, to the best of their knowledge. This includes:
Dealers and sellers must not use the Website for bait marketing, deceptive advertising or any practice that may breach
the Consumer Protection Act or other applicable regulations.
Mr Audi operates as an information and lead-generation platform and does not act as the legal seller or owner of the vehicles
listed, unless explicitly stated in a specific case.
Our role includes:
We do not conduct full independent inspections or verifications of every listing, and we cannot guarantee the completeness
or accuracy of all data at any given time. Users must always confirm details directly with the relevant dealership or seller
before relying on a listing.
Vehicle prices displayed on the Website are usually supplied by dealerships and may be subject to change without prior notice.
Prices may exclude additional costs such as on-the-road fees, licensing, registration, optional extras, extended warranties
or delivery charges, unless otherwise stated.
Any special offers, promotions, discounts, trade-in deals or finance examples shown on the Website are indicative only and are
typically:
Finance examples and monthly payment estimates are for illustration purposes and do not constitute a binding quote or offer
from Mr Audi or any finance provider. Actual payments and terms will depend on your credit profile, deposit, interest rate,
contract duration and other factors.
Technical specifications and feature lists may be a mix of dealer-supplied information and general model data. While we aim
to reflect the actual configuration of each vehicle, there may be differences between the listed information and the vehicle
on the showroom floor, especially in the case of used vehicles or factory options.
In particular:
You should always confirm specific features, mileage, service history and any modifications directly with the dealership or
seller, and consider obtaining an independent inspection or report where appropriate.
Images and media displayed in listings may include:
While we encourage dealers to use actual, current photographs wherever possible, we cannot guarantee that every image will
show the exact vehicle, condition or specification advertised. Any image used for illustrative purposes does not form part
of a binding offer or representation.
Colours may appear differently on screen due to lighting conditions, camera quality and device display settings.
Because vehicle stock changes regularly, there may be a delay between a vehicle being sold or reserved and the listing being
updated or removed from the Website.
Accordingly:
Users are encouraged to contact the relevant dealership as early as possible to verify availability and avoid disappointment.
Despite reasonable efforts to maintain accurate listings, errors and omissions may occur. These can include typographical
errors, incorrect prices, mislabelled specifications, outdated information or accidental duplication of listings.
Mr Audi reserves the right, at any time and without prior notice, to:
If you spot an error or discrepancy in a listing, you are encouraged to report it to us or the relevant dealer so that it
can be investigated and corrected where appropriate.
While the Website is designed to help you research and compare vehicles, it is not a substitute for your own due diligence.
Before entering into any purchase, finance or related agreement, you should:
Your decision to rely on any listing or proceed with a transaction is entirely your own and at your own risk. Mr Audi is not
responsible for losses or disputes arising from incomplete due diligence.
Mr Audi aims to align with relevant consumer protection principles and fair marketing practices. We expect all participating
dealers and sellers to comply with:
We may suspend or terminate a dealer’s ability to list vehicles on the Website where we reasonably believe that they are
repeatedly or seriously breaching these obligations or engaging in unfair or unlawful conduct.
We may update or amend this Vehicle Listing & Accuracy Policy from time to time to reflect changes in our services,
industry practices or applicable laws.
The updated version will be posted on the Website with a revised “Last updated” date. Your continued use of the Website and
reliance on vehicle listings after any changes are posted will be taken as acceptance of the updated Policy. If you do not
agree with the changes, you should stop using the Website.
If you have any questions about this Vehicle Listing & Accuracy Policy, or if you wish to report a suspected error or
concern regarding a specific listing, please contact us:
Last updated: 24 November 2025
These Advertising & Dealer Partner Terms (“Terms”) govern the relationship between Mr Audi (“we”, “us”, “our”) and
any dealership, motor trader, service provider, advertiser or other commercial partner (“Dealer”, “Partner”, “you”) who
advertises, lists vehicles, promotes services or otherwise uses our advertising and lead-generation services on the
Mr Audi website and related platforms (“Website”).
By registering as a Dealer or Partner, submitting listings, or making use of our advertising services, you agree to be
bound by these Terms, together with our Website Terms & Conditions of Use, Privacy Policy, Vehicle Listing &
Accuracy Policy and Disclaimer & Limitation of Liability.
Mr Audi operates as an automotive information, media and lead-generation platform. We are not the legal seller, owner or
lessor of the vehicles listed on the Website, unless expressly stated otherwise in a specific case.
The relationship between Mr Audi and each Dealer or Partner is that of independent contracting parties. Nothing in these
Terms creates or shall be interpreted as creating:
Unless otherwise agreed in writing, our services are non-exclusive and you are free to advertise elsewhere. We, similarly,
may work with other dealers, brands and advertisers.
To use our advertising and listing services, you must meet the following minimum requirements:
We reserve the right to request supporting documentation, to verify information supplied, and to approve, decline or suspend
Dealer or Partner accounts at our discretion, particularly where we suspect non-compliance, misleading conduct or reputational risk.
Subject to any specific written agreement between us, our services may include one or more of the following:
The exact mix of services, placements and campaigns will be set out in a separate proposal, order form or written agreement
where applicable. We may adjust or optimise placements over time to improve performance or user experience.
You are responsible for all content you supply to us or publish via our systems, including:
You warrant that:
You agree to promptly update or correct your content where it becomes inaccurate, outdated or incomplete, including when
vehicles are sold, withdrawn or significantly changed.
As a Dealer or Partner, you agree to conduct your business and advertising in compliance with all applicable laws, regulations
and industry standards, including (where applicable):
You must not use the Website or our services for bait marketing, deceptive conduct, unfair practices or any unlawful or
unethical activity. We may suspend or terminate your participation where we reasonably believe that your conduct presents
legal, regulatory or reputational risks.
Our role is to facilitate introductions between interested users and participating Dealers or Partners. We do not guarantee
the number of leads, conversion rates or successful sales that may result from our services.
Leads may be routed to you via:
We may track and attribute leads using unique contact details, URLs, tracking pixels or other standard marketing tools.
You agree not to circumvent or interfere with our lead-tracking mechanisms or to misrepresent the source of leads.
You are solely responsible for responding to and managing leads you receive, including complying with applicable privacy and
consumer laws when contacting prospects.
Our commercial model with you may be based on one or a combination of:
The specific fee structure, commission rates, payment cycles and invoicing arrangements will be set out in a separate written
proposal, order form, insertion order or partnership agreement between us. In the event of any conflict, those commercial
terms will prevail over this general section.
Unless otherwise agreed in writing:
You grant Mr Audi a non-exclusive, royalty-free licence to use your business name, logos, trademarks, images and related
branding (“Dealer Marks”) solely for the purpose of providing advertising, listings and promotional activities under these
Terms, including use on the Website, in marketing materials and in case studies.
You remain the owner of the Dealer Marks and may revoke this licence upon termination of our relationship, subject to a
reasonable period for us to remove or update materials.
You may reference Mr Audi and use our name or logo in your own marketing only with our prior written consent and in accordance
with any brand usage guidelines we provide. You must not represent yourself as Mr Audi or claim any ownership of our brand,
content or platform.
We may provide you with performance reports, analytics or insights relating to your listings, adverts and campaigns. These
reports are provided for information purposes only and may rely on third-party tools, cookies and tracking technologies.
While we aim to optimise performance and improve results over time, we do not guarantee:
All advertising and marketing inherently involves variables beyond our control, including competition, market conditions,
dealer responsiveness and pricing strategies.
Both parties agree to handle personal information and business information in accordance with applicable data protection laws
and our Privacy Policy.
In particular:
Any confidential business information shared between us (such as pricing arrangements, strategy or performance data) should be
treated as confidential and used only for the purposes of the relationship, unless disclosure is required by law or agreed in writing.
Either party may terminate the advertising or partnership arrangement by giving reasonable written notice, subject to any
minimum term or notice period set out in a specific commercial agreement between us.
We may suspend or terminate your access to our advertising services, with or without notice, if we reasonably believe that:
Upon termination:
Our general limitations of liability are set out in the Website Terms & Conditions of Use and the Disclaimer &
Limitation of Liability, which apply equally to Dealers and Partners.
In addition, you agree to indemnify and hold harmless Mr Audi, its owners, directors, employees and agents from and against
any claims, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with:
We may update or amend these Advertising & Dealer Partner Terms from time to time to reflect changes in our services,
business model or applicable laws.
The updated version will be posted on the Website with a revised “Last updated” date. Your continued use of our advertising
services, listings or partnership arrangements after any changes are posted will be taken as acceptance of the updated Terms.
If you do not agree with the changes, you should discontinue use of our services.
These Terms, and any dispute or claim arising out of or in connection with them or the advertising services, are governed by
the laws of the Republic of South Africa.
You agree that the courts of South Africa shall have jurisdiction over any such disputes, without prejudice to any mandatory
rights you may have under applicable legislation.
If you have any questions about these Advertising & Dealer Partner Terms, or if you wish to discuss a partnership or
raise a concern, please contact us:
Last updated: 24 November 2025
This Lead Handling & Finance Referral Policy (“Policy”) explains how Mr Audi (“we”, “us”, “our”) captures, processes
and shares enquiries and leads submitted through the Mr Audi website and related platforms (“Website”), including leads
relating to vehicle purchases, finance, insurance and related services.
This Policy should be read together with our Website Terms & Conditions of Use, Privacy Policy, Vehicle Listing &
Accuracy Policy, Advertising & Dealer Partner Terms and Disclaimer & Limitation of Liability. By submitting an
enquiry or lead via the Website, you acknowledge and accept the terms of this Policy.
This Policy applies to all enquiries and leads that are submitted through, or generated by, the Website, including but not limited to:
It covers how we route leads to dealers and partners, and clarifies the respective responsibilities of Mr Audi, participating
dealerships, finance providers and users.
Mr Audi operates as an automotive information, media and lead-generation platform. Unless clearly stated otherwise in a specific
instance, we are not:
Our role is to collect and route your enquiry to relevant third parties, such as dealerships, finance providers or service
partners, so that they can contact you directly. Any subsequent agreement or transaction is concluded between you and the
relevant third party, not Mr Audi.
Leads and enquiries may be captured on the Website through various channels, including but not limited to:
When you submit a form or call a tracked number, we may record certain details such as your name, contact information, vehicle
of interest, type of enquiry and time of submission, as described in our Privacy Policy.
By submitting an enquiry or lead via the Website, you consent to us sharing your information with appropriate third parties
for the purpose of responding to your request. This may include:
We aim to route your enquiry as accurately as possible based on the vehicle, location and service you have requested. In some
cases, we may route an enquiry to more than one partner if this is reasonably necessary to fulfil your request or to provide
suitable options, for example where stock is limited.
When you submit a lead or enquiry, you agree that:
You may ask a dealer or partner directly to stop contacting you at any time, and you may manage your broader marketing
preferences with us as described in our Privacy Policy.
In some cases, the Website may offer the option to request information or assistance relating to vehicle finance, insurance or
related financial products. In such cases:
Any finance or insurance product you choose to take up will be governed by the terms and conditions of the relevant provider.
It is your responsibility to read and understand those terms and to ensure that any product is suitable for your needs and
financial situation.
Submission of a finance or insurance enquiry via the Website does not:
Approval decisions are made solely by the relevant finance or insurance provider, based on their own credit criteria, risk
assessment and regulatory obligations. Mr Audi has no control over, and is not responsible for, such decisions.
We process personal information contained in leads and enquiries in accordance with our Privacy Policy and applicable data
protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”).
In particular:
By submitting a lead, you acknowledge that your information may be transferred to, and processed by, third parties who will
act as independent responsible parties for their own processing activities once they receive your data.
We may retain records of leads and enquiries for a reasonable period for purposes including:
Retention periods may vary depending on the type of data and context. Where possible, we may anonymise or aggregate data once
it is no longer necessary to retain it in identifiable form.
Dealers and finance or insurance partners receiving leads from Mr Audi are responsible for:
Mr Audi is not responsible for the conduct, service quality, approval decisions or contractual terms of dealers and partners,
and any concerns about their behaviour should be raised with them directly or with the appropriate regulatory body.
While we endeavour to route legitimate enquiries to appropriate partners, we reserve the right, in our sole discretion, to:
We are not obliged to forward every enquiry received and we are not liable for any loss arising from an enquiry not being
forwarded or responded to.
If you have a concern about how a lead was handled, or about the conduct of a dealer or partner who contacted you, you may
reach out to us using the contact details below.
We may, at our discretion, record your feedback, investigate patterns of concern and, where appropriate, raise issues with the
dealer or partner or review their continued participation on the Website. However, we are not a party to any contract between
you and a third party and are under no obligation to resolve disputes on your behalf.
We may update or amend this Lead Handling & Finance Referral Policy from time to time to reflect changes in our services,
partnerships or legal requirements.
The updated version will be posted on the Website with a revised “Last updated” date. Your continued use of the Website and
submission of enquiries after any changes are posted will be taken as acceptance of the updated Policy. If you do not agree
with the changes, you should stop submitting leads and using the relevant features.
If you have any questions about this Lead Handling & Finance Referral Policy, or if you wish to raise a concern regarding
how your lead was handled, please contact us:
Last updated: 24 November 2025
This Pricing, Promotions & Offers Policy (“Policy”) explains how prices, special offers, discounts, finance examples
and related promotional information are presented on the Mr Audi website (“Website”), and clarifies the responsibilities
of Mr Audi, participating dealerships and users.
This Policy should be read together with our Website Terms & Conditions of Use, Vehicle Listing & Accuracy Policy,
Advertising & Dealer Partner Terms, Lead Handling & Finance Referral Policy, Privacy Policy and Disclaimer &
Limitation of Liability.
This Policy applies to all prices and promotional information displayed on the Website, including but not limited to:
It does not replace or override the final terms and conditions of any sale, finance agreement or service contract that
you enter into directly with a dealership, finance provider or other third party.
Unless otherwise stated, vehicle prices displayed on the Website are supplied by participating dealerships and represent
the dealer’s advertised selling price at the time the listing was created or last updated.
Prices shown on the Website are indicative and:
The final purchase price payable, and any additional costs or discounts, will be confirmed directly between you and the
selling dealership.
Unless specifically stated in the listing or advert, vehicle prices advertised on the Website may exclude certain fees and
charges such as:
Where a price is described as “all-inclusive” or similar, you should still confirm exactly what is included and excluded
with the dealership before making a decision.
The Website may feature promotions, specials and limited-time offers proposed by dealerships or partners. These may include:
Unless otherwise stated, all promotions and specials are:
You should always confirm the current availability and full terms of any promotion directly with the relevant dealership.
In some cases, prices may be displayed as “from” a certain amount, particularly where:
“From” pricing is indicative and represents a minimum advertised price under specific assumptions. The actual price for
the vehicle or configuration you choose may be higher. Always verify the exact price for the specific vehicle and spec
you are interested in.
Where finance examples or estimated monthly repayments are displayed, they are provided for illustration only and are
usually based on assumptions such as:
Such examples do not constitute:
Actual finance terms, interest rates, fees and instalments will be determined solely by the finance provider, based on your
credit profile, chosen vehicle, deposit, contract length and other criteria.
Where trade-in offers or indicative trade-in values are mentioned, they are always subject to:
Any trade-in figure communicated via the Website or initial contact is indicative only and may change after inspection or
further assessment by the dealership.
While we and our participating dealers take care to ensure that prices and promotional details are accurate, errors and
misprints may occur, including:
Mr Audi and participating dealers reserve the right to correct any such errors, misprints or omissions and to refuse to
honour an obviously incorrect price or promotion that arose from a genuine mistake.
If you believe there is a pricing or promotion error, you are encouraged to raise it with the dealer and/or report it to
us so it can be reviewed.
Prices and promotions displayed on the Website may not always match those available directly at a physical dealership
location, and vice versa. This may happen where:
You should always ask the dealership to confirm any online price or promotion and clarify whether it applies in-store
in your specific case.
Participating dealerships and partners are responsible for:
Mr Audi may restrict or remove listings and adverts, or suspend a dealer’s participation, where we reasonably believe there
is repeated or serious non-compliance with these obligations.
As a user of the Website, you are responsible for:
Your decision to rely on a displayed price or promotion is entirely your own and at your own risk. Mr Audi is not responsible
for losses arising from misunderstandings or failure to confirm details with the dealer.
Mr Audi aims to align with relevant consumer protection and fair marketing principles and expects participating dealerships
to do the same. This includes:
We may investigate complaints about pricing or promotional conduct and, where appropriate, take internal action such as
removing adverts, requesting corrections or reconsidering a dealer’s participation on the Website.
We may update or amend this Pricing, Promotions & Offers Policy from time to time to reflect changes in our services,
industry practices or legal requirements.
The updated version will be posted on the Website with a revised “Last updated” date. Your continued use of the Website
and reliance on pricing and promotional information after any changes are posted will be taken as acceptance of the
updated Policy.
If you have any questions about this Pricing, Promotions & Offers Policy, or if you wish to report a concern regarding
a price, promotion or offer displayed on the Website, please contact us: